The plaintiff recently filed a class-action lawsuit against Apple in the federal district court in the northern district of California. Accusing Apple of alleged false propaganda, claiming that iCloud data is “stored by Apple”. However, in the actual situation iCloud data is sometimes stored on Amazon, Google and Microsoft servers.
The indictment states that Apple violated customer fiduciary duties and legally binding contracts. Using its status and reputation to sell iCloud subscription services to customers. Misleading customers to believe that their data is stored in cloud services owned and managed by Apple rather than third parties. In fact, the business is subcontracted to Amazon, Google and Microsoft.
The plaintiff alleged that Apple “lacked the infrastructure necessary to operate iCloud”. And could not fully control iCloud data during the contract period. Apple does not accurately describe the nature of iCloud services to existing and potential subscribers.
According to the indictment, By propagating itself as an iCloud service provider, Apple not only charges the classmate plaintiff for the service fee. But also charges a higher service fee because the user is willing to pay a higher price for the ‘Apple’ brand.
The Apple did not disclose to them the fact that iCloud data is not stored on its own server. If they are informed of this fact in advance, they will not buy Apple services. Or they will not buy Apple iCloud services at a high price for Apple brands.
The iCloud User Agreement indicates that all data flows directly from the user device to Apple.
However, industry professionals know at least Apple’s outsourcing of iCloud services in 2011. Apple also confirmed in early July that iCloud relies partly on third-party services.
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