iPhone 11

Some iPhone 11 Series Battery Case Users Have Camera Buttons That Don’t Work

iPhone 11

Foreign media obtain an internal document shared by Apple with Apple authorized service providers. Some of whom may report their smart battery cases for iPhone 11, iPhone 11 Pro or iPhone 11 Pro Max. The camera button on the camera does not work.

Apple’s recommendation for this is that users need to update their iPhone to the latest iOS version. Officials say the camera buttons will not work unless the device is running iOS 13.2 or later.

Apple also advises technicians to remind customers that pressing the button quickly will not launch the Camera app. Because the iPhone 11 series smart battery case has a tamper-resistant design. Users must press and hold the button to open the camera app. However, press and hold Taking too long a button closes the Camera application and returns to the Lock screen.

Apple officially launched the iPhone 11‌, ‌iPhone 11 Pro‌, and ‌iPhone 11 Pro Max‌ smart battery cases last month, both for $ 129. The iPhone 11’s smart battery case is available in white and black. The iPhone 11 Pro / Pro Max’s smart battery case is available in pink and sand in addition to black and white.

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